Unpopular success of scientific management

The unpopular success of scientific management; the failure of a popular human relations ideology; a long, sometimes confusing and unproductive search for new principles through behavioral science; and an emerging view of modern performance systems, often stimulated by competition in the global arena, will trace the course of this exposition. The evolution of past performance systems and a study of likely elements of tomorrow's performance cultures is our focus here. (McKinney, Jerome B., and Howard, Lawrence C. Public, 1979.)